Did you always wondered how to apply BPM or continuous improvement in your organisation, though doubted (how) to start with it? Well, from now you should not have any argument anymore to start with…
This is a first blog in a row about what BPM really is. And where appropriate, the comparison will be made with Lean management, even more particularly for service organisations.
In this first blog, you will read about the 5 basic elements of the BPM life cycle, including their purpose, importance and ultimately their business benefits. This blog gives you an helicopter view of BPM.
While next blogs will zoom in, and provide you with more detailed explanation of each of these elements individually, illustrated with concrete examples ‘from the trenches’, which tools to use, etc.
Don’t forget to share your experience or to post questions or remarks in the Comment box, so to get a free participation to the next BPM-webinar on the 16th of January 2018.